Inquiries outside office hours
Questions arrive in the evening and at weekends, and are answered a day or two later, if at all.
AI chatbots and assistants
An AI assistant that answers from your company knowledge.
It replies to customers on your website around the clock, in English, Arabic and other languages, using only the information you approve — and passes serious inquiries to your team.
- D&B-registered company
- 15+ years of professional experience
- Registered in the UAE and the USA
The problem
Every unanswered question is a lost inquiry.
Visitors rarely wait for office hours. If they cannot get an answer now, they ask someone else.
The same questions again
Your team spends hours each week repeating prices, opening hours, delivery terms and process steps.
Several languages
Customers write in English, Arabic and other languages, and not every colleague can reply in all of them.
Inconsistent answers
Different people give different answers, because the knowledge sits in heads and old emails.
What you get
An assistant you control.
Not a generic chatbot. It is configured with your services, terms and tone of voice, and it says so when it does not know something instead of inventing an answer.
- Answers only from the knowledge you approve
- Your data stays yours — private by design
- See a live example: the chat button on this page
Your own knowledge base
Services, prices, policies and process descriptions, kept in one place that you can update at any time.
Multilingual by default
The assistant replies in the language the visitor writes in, including English, Arabic and German.
Lead handover
Serious inquiries are passed to your team by email or into your CRM, with the conversation attached.
Protected against abuse
Bot filtering, rate limits and spending caps keep the assistant safe and its running cost predictable.
How to start
Live on one channel first.
You do not commit to a large project. You start with one channel and your most common questions, see it work, and decide from there.
Free Automation Review
A 30-minute call about the questions your customers ask, your channels and your languages.
Written opportunity summary
You receive a one-page summary: what the assistant can take over, the expected effect and what it takes.
Fixed-scope pilot proposal
Scope, timeline and price for an assistant on one channel — typically within five business days.
Pilot with your real content
We load your approved content, test the answers with you, and go live only when you are satisfied.
within5 days
A proposal you can act on
A clear scope, architecture, timeline and price in business days, not weeks of meetings.
you own100%
Your code, your IP
On final payment, the full source code and intellectual property transfer to you. No lock-in.
NDA fromDay 1
Confidential by default
We sign an NDA on request before the first call, and apply rigorous due diligence to every engagement.
FAQ
Questions about AI assistants.
Will it invent answers?
It is instructed to answer only from the content you approve and to say so when it does not know. During the pilot we test it with your real questions, and you review the answers before launch.
Where can it run?
On your website or webshop, inside internal tools, and on messaging channels that offer a business API. We agree the first channel in the pilot proposal.
What does it cost to run?
The running cost depends on the number of conversations. Spending caps and rate limits are part of the setup, so the monthly cost stays within a limit you set.
What happens to the conversations?
That is agreed per project. Your data stays yours, access is limited to what the project needs, and we sign an NDA on request.
Contact
Let's build your assistant.
Tell us what your customers ask most. You will get a reply from an engineer, typically within 24–48 hours.
- office@exyvalon.com
- +971 50 685 90 50
- Monday – Friday, 9:00 AM – 6:00 PM GST
- We typically respond within 24–48 hours